Privacy Policy

Privacy Policy for PrimeSpell

At PrimeSpell, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data.


1. Information We Collect

When you interact with PrimeSpell, we may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping address, and payment details when you make a purchase.
  • Non-Personal Information: Browser type, device information, and website usage data for improving your user experience.
  • Tracking and Marketing Information: Device identifiers, third-party cookies, and other tracking technologies to understand user preferences and deliver targeted advertisements.

2. How We Use Your Information

We use your information to:

  • Process orders and deliver products.
  • Communicate about your orders, refunds, or replacements.
  • Improve our products, services, and website.
  • Send promotional offers (only if you’ve opted in).
  • Enhance marketing efforts using analytics and targeted advertising.

By visiting our website, you agree to opt in to the collection of data such as device identifiers and tracking information, including cookies, for these purposes.


3. Sharing of Information

PrimeSpell does not sell or rent your personal information to third parties. However, we may share your information with:

  • Service Providers: Trusted partners such as payment gateways, logistics partners, and marketing analytics providers for order fulfillment and service optimization.
  • Legal Authorities: If required by law or to protect the rights and safety of PrimeSpell and its customers.

4. Data Security

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. Despite our efforts, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.


5. Cookies and Tracking Technologies

PrimeSpell uses cookies, device identifiers, and other tracking technologies to enhance your browsing experience and improve our marketing strategies. These include third-party cookies provided by partners like Google and Facebook. You can modify your browser settings to disable cookies, but doing so may limit certain functionalities on our website.

These tracking mechanisms collect non-sensitive information and are solely intended to provide a better user experience and targeted advertising.


6. Your Rights

As a user, you have the right to:

  • Access your personal information.
  • Request corrections or updates to your data.
  • Opt out of marketing communications.

For any such requests, please contact us at: prime.spell@gmail.com.


7. Refund/Replacement Communication

To initiate a refund or replacement, email us at prime.spell@gmail.com with the subject "Refund/Replacement Request" and include your order number and reason for the request.


8. Changes to the Privacy Policy

PrimeSpell reserves the right to update this Privacy Policy. Any significant changes will be communicated via email or updated on our website.


9. Contact Us

For questions or concerns about this Privacy Policy, email us at: prime.spell@gmail.com.


By using our services, you consent to the terms of this Privacy Policy, including the collection and use of data as described above.